Frequently Asked Questions
Everything you need to know about your LV Furniture experience.
What are your standard shipping times and rates?
We offer free standard shipping on all orders over $500. For in-stock items, delivery typically takes 7-14 business days depending on your location. White-glove delivery is available for an additional fee.
What is your return policy for furniture?
We offer a 30-day return window for all items in their original packaging. Please note that a 15% restocking fee may apply, and return shipping costs are the responsibility of the customer.
Do you offer assembly services?
Yes, we offer professional assembly services through our delivery partners. You can select the 'White Glove Delivery & Assembly' option at checkout for a seamless setup experience.
How can I track my furniture delivery?
Once your order ships, you will receive a tracking number via email. For large freight items, our carrier will contact you 24-48 hours in advance to schedule a specific delivery window.
Is there a warranty on LV Furniture products?
All our furniture comes with a standard 1-year limited warranty covering manufacturing defects. We also offer extended protection plans for accidental stains, tears, or damage.
Can I request fabric or wood samples?
Absolutely. You can order up to five fabric swatches or wood finish samples for free through our website to ensure the materials perfectly match your home decor.